Shipping and Delivery

Thank you for choosing Chamrosh Incense. We aim to provide you with a seamless and delightful shopping experience. This Shipping and Delivery Policy outlines our commitment to delivering your orders efficiently and conveniently.

Shipping Destinations

We currently offer shipping to the United Kingdom and Europe. For international orders or shipping to regions not specified, please contact us for further assistance.

Shipping Methods

We utilise reliable carriers to ensure the safe and timely delivery of your orders. The shipping method for your order is determined by your location and the items in your basket.

Order Processing

All orders are processed within 1-2 business days.
Orders placed after 6pm will be processed the following business day.

Delivery Times

The delivery time for your order depends on your location:

United Kingdom: Please allow 2 to 7 business days for delivery.
Europe: Please allow 5 to 10 business days for delivery.

Please note that these delivery times are approximate and may vary depending on factors such as location, customs, and carrier delays. You will receive a tracking number once your order has been shipped, allowing you to monitor the status of your delivery.

Shipping Costs

We are pleased to offer free shipping to the United Kingdom and Europe on all orders.

Order Tracking

Upon placing your order, you will receive an email with a tracking number and a link to track your package’s progress.

Customs and Duties

For international orders, customs and import duties may be applied upon arrival in the destination country. These fees are the responsibility of the customer and are not included in the order or shipping costs.

Lost or Damaged Items

Chamrosh Incense is not responsible for lost or damaged items during transit. Please contact the carrier for assistance in such cases.

Contact Us

If you have any questions or concerns about our shipping and delivery policy, please contact us.